Privacy Policy

GOOD GHEE - Privacy Policy

At GOOD GHEE, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.goodghee.com.au ("Website") or make purchases through it.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you use our Website, create an account, place an order, or contact us. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit card details, billing address, and payment method information (processed securely by third-party payment providers).
  • Order Information: Details of the products you purchase, order history, and related information.
  • Device Information: IP address, browser type, operating system, and other technical details related to your interaction with our Website (collected automatically).
  • Cookies and Tracking Data: We use cookies and similar technologies to track your usage and improve your experience on our Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and provide customer support.
  • To communicate with you regarding your orders, promotions, updates, or other marketing communications.
  • To improve our Website and services, and personalise your experience.
  • To process payments and prevent fraud.
  • To comply with legal obligations and enforce our terms and conditions.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure servers, and payment processing systems that comply with industry standards.

However, please be aware that no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee the security of your data 100%.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, or delivering products.
  • Legal Compliance: We may disclose your personal information when required to do so by law or to comply with legal processes, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files stored on your device that allow us to remember your preferences and track usage patterns.

You can manage cookie preferences through your browser settings. However, if you disable cookies, some features of our Website may not function properly.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can manage your information by logging into your account on our Website or contacting us directly at hello@goodghee.com.au.

If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the "unsubscribe" link in any email we send.

7. Third-Party Links

Our Website may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites before sharing personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our Website after such changes are posted, you agree to the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: hello@goodghee.com.au